Manager, Clinical Programming (DM SAS)
Location: Hyderabad, India (Hybrid)
Job ID: 25109154
Employment Type: Full-Time
Experience Required: 7+ Years
About Syneos Health
Syneos Health is a leading fully integrated biopharmaceutical solutions organization focused on accelerating customer success across the drug development and commercialization continuum. Through innovative clinical, medical affairs, and commercial solutions, Syneos Health partners with pharmaceutical, biotechnology, and healthcare organizations worldwide to improve patient outcomes.
With more than 25,000 professionals globally, Syneos Health fosters a collaborative, inclusive, and performance-driven culture dedicated to advancing healthcare innovation.
Position Summary
The Manager, Clinical Programming (DM SAS) is responsible for leading Clinical Programming operations, managing programming teams, and ensuring the successful delivery of clinical data management programming activities across multiple studies and sponsors.
This role combines people leadership, project management, client engagement, and technical oversight to ensure high-quality, compliant, and timely study deliverables. The manager will oversee clinical programming resources, monitor project performance, support sponsor interactions, and drive operational excellence within Clinical Data Operations.
The ideal candidate will have strong expertise in DM SAS programming, clinical data management systems, team leadership, and study delivery management within a pharmaceutical, biotechnology, or CRO environment.
Key Responsibilities
Team Leadership & People Management
Provide direct line management and leadership to Clinical Programming staff and departmental managers.
Conduct:
Performance evaluations
Career development discussions
Coaching and mentoring activities
Employee counseling and performance improvement initiatives
Assign project responsibilities and balance workloads across team members.
Establish individual and team performance goals aligned with departmental objectives.
Resolve resource conflicts and project prioritization challenges.
Foster a culture of collaboration, accountability, and continuous improvement.
Clinical Programming Operations
Oversee end-to-end clinical programming activities supporting clinical studies.
Ensure timely and high-quality delivery of:
Database build support
Data validation programs
Coding setup and maintenance
Import/export processing
Edit check programming
Custom reports and study listings
Generate and maintain required study documentation and programming specifications.
Support clinical database development and validation activities.
Technical Oversight
Provide senior-level review and approval of programming deliverables.
Ensure compliance with:
SOPs
Regulatory requirements
Computer System Validation (CSV) standards
Sponsor-specific requirements
Participate in the development and validation of project-specific software applications.
Drive process standardization and operational efficiencies across projects.
Project & Portfolio Management
Review study budgets and provide input for project planning activities.
Estimate and justify change orders related to clinical programming activities.
Monitor:
Study progress
Resource utilization
Project timelines
Scope management
Delivery metrics
Manage multiple studies and sponsor programs simultaneously.
Ensure project milestones and deliverables are completed on time and within budget.
Client & Stakeholder Engagement
Serve as a key liaison between Clinical Programming, Data Operations, and Sponsors.
Participate in:
Project review meetings
Sponsor meetings
Departmental review sessions
Operational governance discussions
Manage client expectations and proactively address escalations.
Support sponsor audits, inspections, and quality reviews.
Reporting & Operational Excellence
Prepare and present:
Resource utilization reports
Progress reports
Capacity planning reports
Forecasting and backlog analyses
Maintain departmental productivity and profitability targets.
Track operational KPIs and implement improvement initiatives.
Support departmental strategy and long-term operational planning.
Training & Knowledge Development
Develop and deliver training programs related to Clinical Programming processes and technologies.
Mentor junior staff and future leaders.
Promote knowledge sharing and best practices across teams.
Required Qualifications
Education
Bachelor’s degree in:
Life Sciences
Pharmacy
Statistics
Computer Science
Information Technology
Related Scientific Discipline
Preferred:
Master’s degree in a related field.
Equivalent education and relevant experience may be considered in lieu of formal qualifications.
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