Lead Clinical Dev Ops Analyst

0-2 years

Not Disclosed

Remote

10 Sept. 19, 2025

Job Description

Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Lead Clinical Dev Ops Analyst

📅 Updated: September 17, 2025
📍 Location: India – Remote
🆔 Job ID: 25100989

About Syneos Health

Syneos Health® is a fully integrated biopharmaceutical solutions organization built to accelerate customer success. We bring clinical, medical affairs, and commercial insights together to deliver outcomes that change patients’ lives.

29,000 employees across 110 countries.
Proven partner in 94% of FDA novel drug approvals and 95% of EMA-authorized products in the last 5 years.
Over 200 studies, 73,000 sites, and 675,000+ patients supported worldwide.

💡 Work Here Matters Everywhere.

Why Join Us

Career development and progression opportunities.
Supportive line management and peer recognition programs.
Access to technical and therapeutic training.
Inclusive Total Self culture where you can authentically be yourself.
Commitment to diversity, belonging, and employee well-being.

Summary of Role

The Lead Clinical Dev Ops Analyst is responsible for clinical systems and reporting for business operations, including report development, data analysis, system change management, and user support. The role involves strong collaboration across departments and requires expertise in data, systems, and reporting tools (Excel, queries, dashboards).

Key Responsibilities

System & Reporting Management

Serve as subject matter expert for assigned solutions (systems, dashboards, data, reporting).
Maintain and enhance systems, reports, and dashboards based on business needs.
Lead changes due to source system or IT updates impacting downstream reporting.
Ensure data quality through testing and validation.

Data & Report Development

Design and maintain complex data models (multiple tables & relationships).
Develop new reports/dashboards aligned with business requirements.
Collaborate with stakeholders for data discovery and visualization strategies.
Use agile methodologies to deliver timely solutions.

User Support & Training

Respond to support inquiries and resolve reported issues.
Develop and maintain knowledge bases and training materials.
Deliver user training sessions for internal/external customers.
Manage and resolve Service Desk tickets efficiently.

Collaboration & Leadership

Partner with business units, IT, and stakeholders on reporting projects.
Lead process improvement initiatives (data flows, workflow tools).
Act as Business Application Owner or Module Owner Liaison when assigned.
May act as a line manager for junior team members.

Other Duties

Prepare and present updates in meetings.
Escalate critical issues appropriately.
Support proof-of-concepts and strategic data visualization initiatives.
Perform other assigned tasks as required.
Minimal travel (up to 10%).

Qualifications & Skills

🎓 Education/Experience:

Bachelor’s degree (or equivalent) with strong technical/data background.
Significant experience in clinical systems, reporting, and data analysis.

💻 Technical Skills:

Strong knowledge of data modeling, reporting, and query/Excel tools.
Experience with system upgrades, integrations, and migrations.
Ability to design, test, and validate reporting solutions.

🤝 Soft Skills:

Critical thinking and problem-solving.
Strong communication and customer-focused approach.
Ability to lead cross-functional teams and initiatives.

Additional Information

Tasks and responsibilities listed are not exhaustive.
Equivalent experience/skills will be considered.
Committed to equal opportunity, diversity, and inclusion.
Reasonable accommodations provided under applicable laws (e.g., ADA).

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Lead Clinical Dev Ops Analyst

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