Job Title: GBS Patient Safety Hub Director
Location: Bangalore, India
Job ID: R-224005
Job Type: Full-time
Company: AstraZeneca
Application Deadline: April 14, 2025
Date Posted: April 11, 2025
Introduction to Role:
As AstraZeneca strives to deliver 20 new medicines by 2030 and improve the lives of 200 million patients, the GBS Patient Safety Hub Director plays a pivotal role in driving this mission. This leadership position involves overseeing the GBS Patient Safety Hub in Bangalore, which manages adverse event case processing, literature reviews, and regulatory reporting. The position leads a team of 80+ professionals and plays a key role in ensuring regulatory compliance and service delivery excellence.
Key Accountabilities:
Regulatory Compliance
Ensure adherence to global pharmacovigilance regulations and timely regulatory report submissions
Serve as a subject matter expert during inspections/audits
Leadership & Team Management
Maintain optimal staffing levels and manage recruitment
Train and develop staff for compliant, standardized performance
Lead multiple teams, including Training, Quality & Compliance, Regulatory Reporting, and Literature Review
Service Delivery & Process Improvement
Oversee daily operations of the hub, ensuring quality and compliance
Monitor performance metrics and lead process improvement initiatives
Standardize SOPs and contribute to global patient safety systems and tools
Drive business continuity and automation efforts
Relationship Management
Collaborate with global GBS and Patient Safety teams for process alignment
Work closely with internal partners to meet broader GBS goals
General
Stay updated on industry standards, regulations, and trends
Collaborate with GBS R&D teams on projects and innovation
Ensure compliance with regional pharmacovigilance regulations
Essential Skills/Experience:
Education: Bachelor’s degree in a relevant field or equivalent experience
Experience: 5–8 years in pharmacovigilance, including leadership roles
Deep knowledge of global and regional PV regulations
Demonstrated ability to lead transformational programs
Strong leadership, communication, and team development skills
Experience in managing metrics, audits, and cross-functional collaboration
Strong analytical, problem-solving, and organizational skills
Fluent in English; excellent communication skills
Experience working in complex matrix environments
Desirable Skills/Experience:
Education: Advanced degree (MBA, PhD) preferred
Experience with Argus and other safety databases
Proven success in optimizing patient safety processes
Work Environment:
Hybrid work model: Minimum 3 days in-office per week
Encourages collaboration, innovation, and cross-functional teamwork
Values diversity and offers an inclusive, empowering environment
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