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Endpoint Engineer/ Workstation Engineer (Intune Experience Required)-Future Role (India)

Syneos Health
5-7 years
INR 10-18LPA
Madhapur, India
10 June 17, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Clinical Trials, Detail-Oriented, Drug Development, Lifesciences, Negotiation Skills, Regulatory Compliance, Communication Skills, CPC Certified, CPT, Data Analysis, Document Management, Life Science, Regulatory Compliance, Waterfall Model, GCP guidelines, HCPCS Level II, ICD-10-CM, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICD-10-PCS, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing

Role Summary

The Endpoint Engineer / Workstation Engineer will be responsible for designing, implementing, managing, and supporting modern endpoint management solutions across a large-scale enterprise environment.

The role focuses on:

  • Modern Device Management

  • Cloud-Based Endpoint Administration

  • Zero Trust Security

  • Windows & macOS Endpoint Management

  • Automation & Scripting

  • Intune Administration

  • Endpoint Lifecycle Management

The engineer will collaborate with infrastructure, security, cloud, and support teams to ensure secure and efficient endpoint operations.


Key Responsibilities

Endpoint Management

Device Administration

  • Design and manage Windows and macOS workstation environments.

  • Support both physical and virtual workstations.

  • Maintain device health and compliance throughout the lifecycle.

Modern Workplace Transformation

  • Drive migration from traditional on-premises environments to cloud-managed endpoints.

  • Support modern workplace initiatives using Microsoft technologies.

Intune Administration

  • Configure and manage Microsoft Intune environments.

  • Create and maintain:

    • Configuration Profiles

    • Compliance Policies

    • Endpoint Security Policies

    • Autopilot Deployment Profiles

    • Remediation Scripts


Automation & Scripting

PowerShell Development

  • Develop automation scripts for endpoint deployment and remediation.

  • Build self-service solutions for end-user support.

Endpoint Automation

  • Automate:

    • Device Provisioning

    • Software Deployment

    • Patch Management

    • Compliance Monitoring


Zero Trust & Security

Security Management

  • Implement Zero Trust security principles.

  • Support conditional access initiatives.

  • Maintain secure endpoint configurations.

Device Compliance

  • Monitor endpoint posture and health.

  • Ensure devices meet organizational security requirements.


Production Support

Tier 3 Support

  • Resolve complex endpoint-related issues escalated from Tier 1 and Tier 2 teams.

  • Perform root cause analysis.

  • Implement permanent corrective solutions.

Troubleshooting

Support issues related to:

  • Windows Devices

  • macOS Devices

  • Intune

  • Autopilot

  • Azure AD

  • Endpoint Security


Documentation & Knowledge Management

Create and maintain:

  • Runbooks

  • Technical Documentation

  • Knowledge Base Articles

  • Architecture Diagrams

  • Operational Procedures


Cross-Functional Collaboration

Work closely with:

  • Security Teams

  • Infrastructure Teams

  • Cloud Teams

  • Support Teams

  • Compliance Teams

to ensure seamless endpoint operations.


Required Qualifications

Education

Required

Bachelor's Degree in:

  • Computer Science

  • Information Technology

  • Information Systems

  • Engineering

  • Related Technical Discipline

OR

Equivalent professional experience.


Experience Required

Mandatory Experience

Professional Experience

  • Minimum 5+ years of endpoint engineering experience.

Enterprise Environment Experience

Experience managing large-scale environments with:

  • 15,000+ endpoints preferred.


Technical Skills Required

Endpoint Management Platforms

Strong hands-on experience with:

  • Microsoft Intune

  • Tanium

  • Jamf Pro


Operating Systems

Advanced administration of:

  • Windows 10 / 11

  • Windows Virtual Desktop

  • macOS


Microsoft Technologies

Experience with:

  • Microsoft 365 (M365)

  • Azure Active Directory

  • Azure

  • Azure Virtual Desktop (AVD)

  • Microsoft Autopilot


Scripting Skills

Strong experience with:

  • PowerShell

Preferred:

  • Automation scripting

  • Endpoint remediation scripting


Cloud & Modern Management

Knowledge of:

  • Cloud Endpoint Management

  • Device Enrollment

  • Endpoint Security

  • Compliance Policies

  • Conditional Access


Virtual Desktop Infrastructure (VDI)

Preferred experience:

  • Non-Persistent VDI

  • Multi-Session Virtual Desktop Environments


Digital Employee Experience (DEX)

Preferred experience with:

  • DEX Monitoring Tools

  • Endpoint Experience Platforms


Preferred Certifications

Microsoft

  • Microsoft Certified: Modern Desktop Administrator

  • Microsoft Endpoint Administrator

Jamf

  • Jamf Certified Associate

Tanium

  • Tanium Certified Professional


Healthcare & Domain Knowledge

Preferred experience in:

  • Healthcare Technology

  • Clinical Applications

  • Pharmaceutical Industry

  • Life Sciences Industry


Soft Skills Required

Communication Skills

  • Technical communication

  • Documentation writing

  • Stakeholder management

Professional Skills

  • Problem-solving

  • Critical thinking

  • Adaptability

  • Independent working capability

  • Change management adherence

Collaboration Skills

  • Teamwork

  • Cross-functional collaboration

  • Knowledge sharing