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Configuration Specialist I – Etmf Application Support & Configuration

Transperfect
Transperfect
0-1 years
3-5 LPA
Pune, India
10 April 30, 2026
Job Description
Job Type: Full Time Education: B.Pharm, M.Pharm, Pharm D., BSc., MSc., Lifesciences graduate Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Configuration Specialist I – eTMF Application Support & Configuration

Location: Pune, Maharashtra, India
Work Mode: On-site
Department: Tech / Clinical Technology Support
Job Type: Full-Time | Permanent
Experience Required: Freshers Eligible | 0–1 Year Experience Preferred


About the Role

A leading clinical technology and life sciences organization is hiring for the position of Configuration Specialist I in Pune. This opportunity is ideal for fresh graduates and early-career professionals looking to build a career in Clinical Technology, eTMF Operations, Technical Support, Clinical Systems Configuration, and Life Sciences IT Services.

The selected candidate will work within the eTMF Implementation and Service Desk team, supporting internal stakeholders and global clients through application configuration, study workspace setup, ticket resolution, and system validation activities.

This role offers excellent exposure to Electronic Trial Master File (eTMF) systems, Document Management Systems (DMS), clinical trial technologies, and global pharmaceutical operations.


Key Responsibilities

  • Configure application settings in Trial Interactive and related clinical systems as per project requirements

  • Provide end-user support through an online Service Desk ticketing platform

  • Analyze user requests and execute workspace creation, updates, and configuration changes

  • Perform quality checks (QC) and validation of system configurations following standard operating procedures

  • Troubleshoot access issues, workspace functionality concerns, and configuration-related queries

  • Coordinate with internal teams and clients to resolve technical and operational requests efficiently

  • Escalate critical issues, testing concerns, and configuration risks to relevant stakeholders

  • Accurately document communication and task updates within the Service Desk management tool

  • Support onboarding and configuration activities for client projects when required

  • Monitor project timelines and ensure timely delivery of high-quality configuration support

  • Assist in cross-functional activities including manual validation and mapping exercises

  • Stay updated with system enhancements, process changes, and application updates

  • Represent the eTMF Configuration Team as a Subject Matter Expert (SME) when required


Required Skills

  • Excellent written and verbal communication skills in English

  • Strong analytical and problem-solving abilities

  • Good understanding of computer fundamentals, internet technologies, and web browsers

  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

  • Ability to multitask and work effectively in a fast-paced environment

  • Strong attention to detail and quality-focused mindset

  • Capability to work independently as well as collaboratively within teams


Educational Qualification

  • Bachelor’s Degree in Computer Science, Information Technology, Life Sciences, Pharmacy, Biotechnology, or related disciplines


Preferred Experience

  • Freshers with relevant technical knowledge are encouraged to apply

  • Candidates with 0–1 year of experience in IT Helpdesk, Technical Support, Service Desk, or Customer Support roles will be preferred

  • Basic understanding of eTMF, Shared Workspace (SWS), Document Management Systems (DMS), or Clinical Trial Technologies is an added advantage

  • Prior exposure to Pharmaceutical, Biotechnology, CRO, or Life Sciences industries is beneficial


Why This Opportunity Matters

This role is an excellent entry point for candidates interested in:

  • Clinical Technology Careers

  • eTMF and Clinical Trial Systems

  • Life Sciences IT Support

  • Clinical Operations Technology

  • Pharma IT and Digital Health Roles

  • CRO and Pharmaceutical Technology Services

Professionals in this domain often progress into advanced roles such as eTMF Specialist, Clinical Systems Analyst, Clinical Technology Consultant, Validation Associate, or Clinical Project Support Specialist.


Who Should Apply?

  • B.Tech, BCA, MCA, B.Pharm, M.Pharm, BSc, MSc, Biotechnology, and Life Sciences graduates

  • Freshers seeking careers in Clinical Technology and Pharma IT

  • Candidates interested in global pharmaceutical operations and clinical trial support systems


Apply Now

Candidates looking for fresher jobs in Pune, clinical technology support jobs, eTMF careers, pharma IT jobs, CRO jobs in India, or technical support roles in life sciences are encouraged to apply through ThePharmaDaily.com for the latest verified global pharma and clinical research opportunities.