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    Clinical Operations Manager

    Icon
    2+ years
    Not Disclosed
    Bangalore
    10 Oct. 17, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Position: Clinical Operations Manager

    Location: Bangalore, India (Office-based)

    Join ICON plc, a world-leading healthcare intelligence and clinical research organization committed to innovation and excellence. We foster an inclusive environment where diverse teams enable us to become better partners for our customers, helping to advance and improve patients' lives.

    Our Culture

    Our ‘Own It’ culture is built on four core values: Accountability & Delivery, Collaboration, Partnership, and Integrity. We strive to deliver excellence to our clients and patients at every touchpoint, becoming the partner of choice in drug development.

    If you’re motivated and driven, we invite you to join our dynamic and supportive environment alongside some of the brightest and friendliest people in the sector.

    Role Overview: Clinical Operations Manager

    As a Clinical Operations Manager at ICON, you will lead the Clinical Operations team in meeting key performance metrics. You will work closely with leadership to enhance team capabilities, productivity, and quality.

    Key Responsibilities

    • Provide direction and accountability for operational teams at regional and site levels.
    • Oversee resourcing, line management, training, and functional delivery within the Clinical Operations group.
    • Conduct regular discussions with direct reports and lead team meetings at regional and managerial levels.
    • Assist with training for CRA Managers and Associates as needed.
    • Serve as the primary contact for operational inquiries and escalations in the region.
    • Collaborate with the Director/Senior Director and/or VP of Clinical Operations to communicate critical issues, business growth opportunities, and budget inputs.
    • Drive overall service execution, client satisfaction, quality, and efficiency at site and regional levels.
    • Represent Clinical Operations during sponsor and internal audits.

    Qualifications

    • Bachelor’s degree in a relevant field.
    • Minimum 6 years of clinical research experience, including at least 4 years as a Senior CRA or Principal CRA in a lead role, or 2 years as a Project Manager, CRA Manager, or equivalent.
    • Knowledge of ICH-GCP guidelines and the ability to review and evaluate medical data.
    • Strong management skills, with a collaborative approach to driving performance in a global environment.
    • Direct experience managing Clinical Research Associates is preferred.

    Benefits of Working at ICON

    At ICON, we believe our success is rooted in our people. We prioritize a culture that rewards high performance and nurtures talent:

    • Competitive salary packages, regularly benchmarked against industry standards.
    • Annual bonuses based on the achievement of performance goals.
    • Comprehensive health-related benefits for employees and their families.
    • Competitive retirement plans and life assurance to help you save for the future.
    • An environment that encourages you to fulfill your purpose and drive lasting change.

    Commitment to Diversity and Inclusion

    ICON is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive equal consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you require reasonable accommodations during the application process or to perform essential job functions due to a medical condition or disability, please let us know.

    Interested in the Role?

    If you’re excited about this opportunity but unsure if you meet all the requirements, we encourage you to apply anyway. You might be just what we’re looking for at ICON.

    Are you a Current ICON Employee? Please click here to apply.

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