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Clinical Investigator

Optum
Optum
0-2 years
Not Disclosed
Gurgaon, Haryana, India
10 March 12, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Clinical Investigator

Company: Optum (UnitedHealth Group)
Location: Gurgaon, Haryana, India
Department: Claims Management / Healthcare Operations
Job Type: Full-Time
Requisition Number: 2347869

Experience Required: 0–2 Years in Healthcare Claims, Medical Review, Clinical Operations, or Related Healthcare Roles
Education: Medical Degree such as BHMS, BAMS, BUMS, BPT, MPT, B.Sc Nursing, or BDS

About Optum
Optum, a part of UnitedHealth Group, is a global healthcare organization focused on improving patient outcomes through advanced technology, healthcare analytics, and clinical expertise. The company connects patients, providers, and healthcare systems to deliver efficient healthcare services and improve population health worldwide.

Optum supports healthcare professionals with opportunities to work in a dynamic environment where innovation, collaboration, and data-driven healthcare solutions play a critical role in advancing healthcare delivery.

Job Overview
Optum is seeking a Clinical Investigator to support healthcare claims investigations and ensure compliance with healthcare reimbursement policies and regulatory standards. This role involves analyzing medical claims, reviewing clinical documentation, and identifying potential cases of fraudulent or abusive billing practices.

The Clinical Investigator will work closely with healthcare providers, insurance teams, and internal stakeholders to gather clinical and benefits information, validate claims accuracy, and support recovery and resolution activities related to healthcare claims.

Key Responsibilities

Healthcare Claims Investigation and Review

  • Investigate healthcare claims to identify discrepancies, incorrect billing, or potentially fraudulent activities.

  • Review medical documentation and clinical records to validate claims accuracy and reimbursement eligibility.

  • Analyze CPT codes, diagnosis codes, and clinical guidelines to ensure claims comply with medical and payer policies.

Fraud Prevention and Compliance

  • Prevent payment of potentially fraudulent or abusive claims by applying medical knowledge and coding expertise.

  • Ensure adherence to federal and state healthcare compliance policies and payer contract requirements.

  • Conduct investigations related to complex claims, including contestable claims and high-value cases.

Claims Recovery and Resolution

  • Investigate subrogation claims and pursue appropriate recoveries where applicable.

  • Coordinate with providers, insurance companies, and healthcare stakeholders to resolve claim discrepancies.

  • Support the processing of claim recoveries and ensure proper documentation of investigation findings.

Stakeholder Collaboration and Communication

  • Communicate with healthcare providers, insurance companies, and members to gather coordination of benefits information.

  • Work with internal teams to resolve claim-related issues and provide investigation insights.

  • Serve as a resource for colleagues on complex claim investigations and related medical review processes.

Operational Support and Reporting

  • Assist with internal reporting, data analysis, and special projects related to claims investigations.

  • Monitor large and complex claims, including transplant cases and high-cost medical procedures.

  • Maintain accurate documentation and investigation records in compliance with regulatory standards.

Required Skills and Competencies

  • Strong analytical and problem-solving abilities in healthcare claims review.

  • Knowledge of clinical documentation and medical coding systems including CPT and diagnosis codes.

  • High attention to detail and ability to identify discrepancies in medical records.

  • Ability to work independently and manage multiple case investigations simultaneously.

  • Effective communication and documentation skills.

Professional Requirements

  • Medical qualification such as BHMS, BAMS, BUMS, BPT, MPT, B.Sc Nursing, or BDS.

  • Candidates with at least 6 months of relevant healthcare or corporate experience are preferred, though fresh graduates in eligible medical disciplines may apply.

  • Basic understanding of healthcare claims processing, insurance systems, or medical documentation review is advantageous.

Preferred Qualifications

  • Experience in healthcare claims processing or insurance operations.

  • Knowledge of US healthcare systems and medical coding standards.

  • Familiarity with managed care environments and health insurance processes.

  • Experience reviewing medical records and clinical documentation.

Why Join Optum
Optum offers professionals the opportunity to contribute to a healthcare ecosystem focused on improving patient outcomes through technology and data-driven solutions. Employees benefit from professional growth opportunities, global exposure, and a collaborative environment that values innovation and healthcare excellence.

Job Location
Gurgaon, Haryana, India.