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Case Manager - Rare Disease- Tepezza - West Coast Remote

2-8 years
Not Disclosed
10 Feb. 5, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Case Manager - Rare Disease - TEPEZZA (West Coast Remote)
Location: US - California - Los Angeles (Remote)
Additional Locations: US - Washington - Olympia; US - Nevada - Las Vegas; US - Oregon - Portland
Category: Sales
Job ID: R-205422
Date Posted: Jan. 29, 2025


About Amgen

Amgen is a leader in biotechnology, dedicated to improving the lives of patients globally. With a commitment to transforming medicine, Amgen has reached over 10 million patients worldwide and is known for its groundbreaking innovations.


Key Responsibilities

  • Patient Support: Oversee and manage patient service issues regarding insurance, specialty pharmacy, and patient support programs.
  • Collaboration: Work closely with Regional Business Managers (RBMs), Patient Access Liaison (PAL), Medical Science Liaisons (MSLs), and other stakeholders to ensure insurance approvals, reauthorizations, and therapy access.
  • Case Management: Maintain patient histories, track reimbursement and shipping statuses, troubleshoot reimbursement issues, and support patients in navigating insurance and financial assistance options.
  • Trend Analysis: Identify trends in patient adherence and reimbursement and report updates on patient statuses, reimbursement trends, and roadblocks.
  • Industry Engagement: Participate in patient meetings, industry conferences, and sales meetings as needed.

Qualifications

  • Basic Qualifications:
    • Master’s degree OR
    • Bachelor’s degree with 2+ years of Case Management experience OR
    • Associate’s degree with 6+ years of Case Management experience OR
    • High school diploma/GED with 8+ years of Case Management experience.
  • Preferred Qualifications:
    • Bachelor’s degree strongly preferred.
    • 5+ years of experience in the pharmaceutical industry.
    • 2+ years of prior experience as a Case Manager.
    • Strong communication skills and customer service orientation.
    • Ability to manage multiple cases and work with teams across various geographies.
    • Proficiency in Excel and PowerPoint.
    • Up to 20% travel required.

What You Can Expect

  • Salary: $86,995 - $100,119 annually.
  • Total Rewards: Amgen offers comprehensive employee benefits, including health coverage, retirement savings plans, life and disability insurance, flexible spending accounts, and more.
  • Career Development: Opportunities for growth and participation in a dynamic, patient-centered environment.