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    Site Engagement Liaison

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    2+ years
    Not Disclosed
    Mumbai
    10 Nov. 11, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Site Care Partner 1

    Location: Mumbai (Office-based)
    Company: ICON plc (Global Leader in Clinical Research)

    About the Role

    As a Site Care Partner at ICON, you will join one of the world’s largest and most comprehensive clinical research organizations. In partnership with a premier biopharmaceutical company, you will work across a broad portfolio of innovative medicines and vaccines. This organization has a rich heritage of delivering groundbreaking treatments and preventive medicines worldwide.

    In this role, you will be the primary point of contact for investigative sites, ensuring patient safety and maintaining high standards of quality at each site. You will oversee site monitoring, foster relationships, and manage all site activities from study initiation to close-out.

    Key Responsibilities

    • Relationship Management & Site Activation:
      • Serve as the main point of contact for investigative sites, guiding them through site activation and study activities.
      • Maintain regular communication with sites to collect status updates, performance metrics, and feedback.
      • Lead site recruitment planning and implementation, aligning with global and local targets.
    • Study Start-up & Execution:
      • Support study start-up activities, ensuring all required documents and processes are in place.
      • Qualify and activate targeted sites, collaborating with client functions to standardize processes and ensure timely activation.
      • Conduct Site Initiation Visits (SIVs) if required.
    • Quality & Compliance Oversight:
      • Ensure sites adhere to regulatory, GCP, and safety compliance standards throughout the study lifecycle.
      • Proactively identify risks and implement mitigation strategies to maintain site quality.
      • Assist with audits and inspections, following up on findings until resolution.
    • Risk Management:
      • Utilize metrics and site health indicators to assess potential risks and proactively resolve issues.
      • Lead risk assessments at the site and country level, ensuring mitigation and control measures are in place.

    Qualifications

    • Education & Experience:

      • A scientific or technical degree (e.g., BS/BSc/MS/MSc or equivalent).
      • At least 5 years of clinical research or quality management experience, with a strong emphasis on clinical development processes and monitoring.
      • Prior experience in on-site monitoring and site management (CRA) is preferred. Project management experience is a plus.

    • Skills:

      • Proven ability to build and manage relationships with external stakeholders (e.g., investigative sites).
      • Strong leadership skills, with the ability to influence outcomes and ensure the successful execution of studies.
      • In-depth knowledge of clinical trial methodology, regulatory guidelines, and quality assurance processes.
      • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

    What ICON Offers

    At ICON, we believe our success is driven by the quality of our people. We prioritize building a diverse culture that fosters high performance and nurtures talent. In addition to a competitive salary, ICON provides a range of benefits designed to promote well-being and work-life balance:

    • Generous annual leave entitlements.
    • Comprehensive health insurance options for you and your family.
    • Competitive retirement planning options.
    • Global Employee Assistance Program (TELUS Health) for 24/7 support.
    • Life assurance and flexible, country-specific benefits (e.g., childcare vouchers, gym memberships, and more).

    Explore more about ICON’s benefits: ICON Careers Benefits

    Diversity & Inclusion

    At ICON, we believe that diversity and inclusion are at the heart of our culture and values. Our diverse workforce drives innovation and helps us better serve our patients, customers, and communities. We are committed to creating an inclusive environment where all individuals are respected and valued. ICON provides equal opportunities for all applicants regardless of race, gender, disability, or other protected status.

    If you require any accommodations during the application process, please let us know via the following link: Reasonable Accommodations.

    How to Apply

    Ready to make an impact at ICON? Apply now to join our team and help deliver life-changing innovations.

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