Senior Medical Information Manager I
Job ID: REQ-10067673
Date: May 18, 2026
Location: Hyderabad, India (Hybrid)
Company: Novartis Healthcare Private Limited
Division: US – Marketing / Medical Information
Job Overview
The Senior Medical Information Manager I is responsible for managing medical and scientific communications with healthcare professionals (HCPs) and internal stakeholders. The role ensures accurate, timely, and compliant responses to medical inquiries and supports medical information (MI) operations, training, analytics, and cross-functional collaboration.
Key Responsibilities
A. Medical Inquiry Management
Respond to unsolicited medical information requests from HCPs across multiple communication channels
Ensure responses are accurate, timely, and compliant with regulatory and company guidelines
Document all interactions in MI systems as per SOPs and compliance standards
B. Medical Content Development
Create and review Medical Response Documents (MRDs) for product portfolios
Ensure scientific accuracy and consistency of medical communication materials
Maintain up-to-date product and therapeutic knowledge
C. Cross-functional Collaboration
Work with Medical Strategy Teams (MST) and global MI colleagues
Align MI activities with medical strategy and business priorities
Contribute to development and execution of MI strategies and tactics
D. Training & Internal Support
Provide therapeutic area and product training to internal teams
Support Medical Information, Compliance, and Customer Interaction Center (CIC) teams
Assist in developing MI processes and operational improvements
E. Analytics, Reporting & Insights
Collect and analyze MI activity metrics
Develop reports and identify actionable insights
Present findings to internal stakeholders and leadership teams
F. Compliance, Quality & Audit Support
Support internal audits and external inspections
Ensure adherence to legal, regulatory, and Novartis guidelines
Identify and implement best practices in MI operations
Maintain documentation readiness for audits and inspections
G. Process Improvement & Projects
Participate in initiatives to optimize Medical Information services
Contribute to system/process enhancements for MI functions
Support continuous improvement initiatives across teams
Minimum Requirements
Education
PhD, PharmD, MD, or equivalent qualification
Experience
3+ years of experience in:
Medical writing OR
Medical information / drug information OR
Relevant clinical experience
Experience in literature analysis and scientific evaluation
Core Skills
Strong understanding of disease areas and pharmaceutical products
Ability to manage multiple projects and timelines
Strong communication, negotiation, and conflict resolution skills
Ability to work effectively in a matrix environment
Proficiency in Microsoft Office (Word, PowerPoint, Excel)
Strong analytical and reporting skills
Operational Requirements
Willingness to support US business hours (up to ~9:00 PM IST)
Availability for scheduled US holiday coverage
On-call support for critical issues when required
Core Competencies
Medical communication and scientific writing
Stakeholder management
Regulatory compliance
Data analysis and reporting
Cross-functional collaboration
Operational execution in a global environment
Work Environment
Global Medical Information function supporting US business operations
High compliance and regulatory focus
Cross-functional collaboration with medical, commercial, and compliance teams
Fast-paced, service-oriented communication role
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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amritsar | Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Punjab | Rajpura |Andra Pradesh :
Anakapali | Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Kakinada | Mangalagiri | Nellore | Pydibimavaram | Tirupathi | Vijayawada | Visakhapatnam |Tamil Nadu :
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Baddi | Solan |Rajasthan :
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Bhubaneswar | Rourkela |Chhattisgarh :
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Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | Gangtok | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Geelong Vic | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | Whitesboro | Winston-Salem |Georgia :
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Bangor | Brewer |New Jersey :
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Concord | Lumberton | North Carolina |Michigan :
Detroit | Houghton Lake | Macomb | Southfield |North Dakota :
Dickinson |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
Edgewood | Ft MItchell | Louisville | Shelbyville |Arkansas :
Fort Smith |Kington :
Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
Hawai | kentucky | Sylmar | Woonsocket |Nebraska :
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Hilo | Honolulu |Tennessee :
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Lake Charles | Shreveport |Nevada :
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Lisbon | Oeiras | Portugal |WI :
Madison | Wausau |Republic of Mexico :
Mexico |northeastern :
New Hampshire |Oklahoma :
Oklahoma City |Puerto Rico :
San Juan |Albama :
Tuscaloosa |D.C :
Washington |Delaware :
Wilmington |North Rhine Westphalia :
Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |Munich :
Bavaria |Bavaria :
Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |Brandenburg :
Berlin |Baden-Wurttemberg :
Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
Darmstadt | Marburg |Hessen :
Frankfurt | Harveysburg |Germany :
Germany | GErmany |Lower Saxony :
Gottingen | Hannover | Leipzig |Saxony Anhalt :
Halle |Rotherbaum :
Hamburg |Rhineland Palatinate :
Ingelheim am Rhein | Mainz |Schleswig Holstein :
Kiel |Berlin :
Mitte |Mecklenburg Vorpommern :
Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
Belgrade | Serbia |Hungary :
Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
Breda |Noord Holland :
Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Mississauga | Richmond Hill | Uxbridge | North York | Australia | Renfrew |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Argentina | Peru |Brazil :
Sao paulo | Brazil |Attica :
Athens | Koropi |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
Almaty |Republic of Thailand :
Bangkok |Israel :
Netanya | Yavne | Kfar Saba | Tel Aviv | Be'Er Sheva |Remote :
Remote - Africa | Bountiful | Belgium | Milwaukee | French | Green Way | Leinster | Lousiana | Manipal | Tulsa | Texas | Victoria | Remote - Europe | Faridabad | Thailand | Xzagreb | Ireland | Blue Bell | Lenexa | Castlebar | Bishop | Remote - South America (Latin Americal) | Riga | Nairobi | McFarland | Hammond | Switzerland | Regulatory Labeling Manager (NA and LATAM Only) | Remote - Middle East | Perth | Minnesota | Hungary | Melbourne | Springville | Slovakia | Medan | Zaragoza |Republic of Colombia :
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Brentwood |Bucharest :
Bucharest |Buenos Aires :
Buenos Aires |Republic of Egypt :
Cairo |Mexico :
New Mexico | Ciudad de México |Dubai :
Dubai |Makkah :
Riyadh | Jeddah | Khulais | King Abdullah Economic City | Najran | Rabigh |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
Midrand | South Africa |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
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