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Senior Manager, Medical Writing Services

3+ years
Not Disclosed
10 March 2, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 


Job Title: Senior Manager, Medical Writing Services

Location: Sahibzada Ajit Singh Nagar, Punjab, India
Employment Type: Full-Time (On-Site)

Key Accountabilities:

Line Management and General Management:

  • Supervise and mentor line reports, including hiring, training, performance evaluations, compensation recommendations, and promotions.
  • Ensure compliance with departmental procedures and health authority regulations.
  • Validate quality and training compliance.
  • Ensure appropriate billable time for line reports.
  • Provide situational leadership, delegation, and accountability.
  • Manage employee performance, retention, and talent development.
  • Attend and chair manager meetings as needed.
  • Approve expenses, invoices, and purchase orders as authorized.

Client Liaison/Service:

  • Maintain collaborative client relationships to promote satisfaction and confidence.
  • Implement key performance indicators (KPIs) for continuous improvement.
  • Respond to client feedback and dissatisfaction appropriately.
  • Assist in proposal generation and strategic project planning.
  • Provide assessments of service scope and estimated effort.
  • Support business development efforts and identify new business leads.

Industry Experience Application:

  • Understand client challenges and propose strategic solutions.
  • Utilize industry awareness to identify new opportunities for clients.

Project Management:

  • Manage stakeholder relationships, partnerships, and operations.
  • Set clear objectives and monitor team performance.
  • Oversee project progress, ensuring timelines and deliverables are met.
  • Provide leadership, strategic planning, and resource management.
  • Identify and implement creative solutions for staffing and scheduling needs.

Process Development and Improvement:

  • Ensure efficient budgeting and financial monitoring.
  • Stay updated on and contribute to SOPs and guidelines.
  • Analyze workflow efficiency and propose improvements.
  • Provide regulatory guidance on safety report writing.
  • Participate in internal and external audits.

Authoring and Consultancy:

  • Develop and finalize safety reports, CSR narratives, and other regulatory documents.
  • Provide expert guidance on regulatory requirements (ICH, GVP, FDA, EMA, etc.).

Signal Detection and Management:

  • Conduct qualitative and quantitative signal detection analysis.
  • Manage signal tracking, assessment, and review meetings.
  • Ensure adherence to SOPs and regulatory guidelines.

Quality Control:

  • Ensure timely and high-quality project completion.
  • Provide technical leadership for regulatory compliance.

Training and Compliance:

  • Stay updated on regulatory advancements and industry trends.
  • Develop training materials and mentor staff.
  • Present technical knowledge to improve writing efficiency.

General Responsibilities:

  • Participate in process improvement and departmental committees.
  • Foster a positive, results-oriented work environment.
  • Provide leadership coverage when required.
  • Represent and promote the medical writing profession.

Skills and Competencies:

  • Strong interpersonal, negotiation, and communication skills.
  • Ability to work independently in a fast-paced environment.
  • Exceptional organizational and multitasking abilities.
  • Experience in leadership, decision-making, and client management.
  • Logical thinking and problem-solving skills.
  • Client-focused approach with business acumen.
  • Proficiency in Microsoft Office and document management systems.

Knowledge and Experience:

  • Experience in Regulatory/Pharmacovigilance or related fields.
  • In-depth knowledge of drug safety, development processes, and regulatory guidelines.
  • Proven track record in safety report writing and project management.
  • Business development experience preferred.
  • Ability to travel as required.
  • Fluent in written and spoken English.

Education:

  • Required: University degree in Life Sciences/Health/Biomedical Sciences (Pharmacy, Microbiology, Biochemistry, Biotechnology, Biophysics, etc.).
  • Preferred: Degree in Medicine, Dentistry, Physiotherapy, Experimental Medicine, or Nursing with hospital-based patient exposure.