Process Executive – US Healthcare Voice Process
Company: Annova Solutions Pvt Ltd
Location: Indore, Madhya Pradesh, India
Employment Type: Full-Time (In-Office)
Experience Required: 0–5 Years
Industry: US Healthcare BPO | International Voice Process
Walk-In Interview Details
Dates: 11th February – 14th February
Time: 11:00 AM onwards
Venue:
701, 7th Floor, Block A, Metro Tower
Vijay Nagar, Scheme No. 54
Indore, Madhya Pradesh – 452010
Contact Person: Vineet Baghel
Contact Number: 6232798920
About the Role
Annova Solutions Pvt Ltd is hiring Process Executives / Senior Process Associates for its US Healthcare Voice Process division in Indore. This position involves direct communication with US-based healthcare offices and stakeholders to support medical record retrieval and case coordination activities.
This opportunity is suitable for candidates with strong English communication skills, interest in international BPO operations, and willingness to work in US shifts.
Experience Required
0 to 5 years of experience in:
International Voice Process
US Healthcare BPO
Customer support or backend healthcare operations
Candidates with prior US Healthcare voice experience will have an added advantage, though it is not mandatory.
Key Responsibilities
Contact US-based record-keeping offices, healthcare providers, and related businesses to facilitate medical record retrieval
Conduct research to verify accuracy and completeness of information
Maintain clear, professional documentation and case progress notes
Coordinate with internal teams and external stakeholders to share and obtain case-related information
Identify process improvement opportunities and contribute to operational efficiency
Candidate Requirements
Excellent spoken and written English communication skills
Strong work ethic, discipline, and attention to detail
Ability to work in US shifts
Willingness to commit to the role for a minimum of 18 months
Professional demeanor while handling international voice interactions
Preferred Skills
Background in US Healthcare Voice Process
Experience handling international customers
Familiarity with healthcare documentation workflows
Why Join Annova Solutions?
Opportunity to work in a growing US Healthcare BPO environment
Exposure to international clients and healthcare systems
Skill development in communication, coordination, and healthcare process management
Structured office-based working environment in Indore
Equal Opportunity Statement
Annova Solutions Pvt Ltd provides equal employment opportunities and considers all qualified applicants based on merit, skills, and business requirements.
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