Instagram
youtube
Facebook

Process Associate

0-2 years
₹2.8 LPA – ₹3.6 LPA
10 July 30, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Process Associate
Location: Mumbai, Maharashtra, India
Department: Medical & Clinical Operations
Requisition Number: 2293431

Job Summary:
Optum is hiring an immediate joiner for the role of Process Associate in Mumbai. This role involves participating in investigative processes by gathering and analyzing data and evidence while ensuring strict compliance with confidentiality standards and internal policies. Ideal for graduates with strong analytical skills and proficiency in MS Office tools, this opportunity is your chance to be part of a global healthcare leader making an impact across the industry.

Key Responsibilities:

  • Adhere to all terms of employment, including transfers, team changes, shifts, and flexible work policies

  • Engage in investigative processes through evidence gathering, fact-finding, and data analysis

  • Collaborate with cross-functional teams and maintain thorough documentation

  • Ensure compliance with HIPAA and all confidentiality regulations

  • Complete tasks within timelines with minimal supervision

Required Qualifications:

  • Undergraduate or postgraduate degree in any discipline (excluding Medical and Life Sciences)

  • Strong knowledge of HIPAA privacy rules and confidentiality protocols

  • Skilled in MS Excel, Word, and PowerPoint

  • Strong analytical and documentation skills

  • Excellent communication and organizational abilities

  • Flexible to work occasional off-hours or altered schedules

Preferred Qualification:

  • Prior experience in the healthcare domain

Estimated Salary: ₹2.8 LPA – ₹3.6 LPA