Medical Information Specialist – Spanish & English Speaking
Location: Remote – Based in EU/UK (Poland, Ireland, UK, Italy, Portugal, Germany, Spain)
Experience: 1+ year | Job Type: Full-time | Department: Medical & Regulatory Affairs
Work Mode: Remote
Job Summary
Join EVERSANA as a Medical Information Specialist and deliver high-quality bilingual medical communication and support to healthcare professionals and patients across the EU. This remote role requires fluency in Spanish and English and offers a unique opportunity to combine clinical knowledge, pharmacovigilance, translation, and medical writing. You will be part of a global team managing adverse event reports, quality complaints, medical inquiries, and drug information dissemination in compliance with regulatory standards.
Key Responsibilities
Translate medical documents between English and Spanish
Respond to medical inquiries from HCPs and patients via phone and email
Identify, assess, and document adverse events and product complaints
Write custom responses for medical inquiries and support medical writing needs
Ensure compliance with pharmacovigilance and regulatory reporting requirements
Collaborate with QA, RA, and internal departments for complaint resolution
Research medical literature and draft scientifically balanced content
Support call center metrics, training, and occasional on-call duties
Maintain confidentiality and compliance per EVERSANA and client SOPs
Required Skills & Qualifications
Degree in Life Sciences, Pharmacy, Healthcare, or equivalent
Fluency in Spanish (native) and English (C1 level)
Strong translation, communication, and writing skills
Clinical background with drug information or medical affairs exposure
Experience with pharmacovigilance, safety data intake, or call center preferred
Proficient in Microsoft Word, Excel, and familiarity with safety databases
Knowledge of medical writing, regulatory affairs, and safety reporting is a plus
Excellent customer service and interpersonal skills
Preferred Qualifications
Pharm.D., MPharm, MSc, or BSc in Biomedical Sciences or related field
Experience in medical information services or the pharmaceutical industry
Familiarity with medical information management systems
Prior experience working with medical writing or scientific content
Additional European languages are an advantage
Perks & Benefits
Fully remote work across eligible European countries
Flexible shifts (9-hour US-based shifts between 2 PM–2 AM CET)
Day off in lieu for work on bank holidays
Work in a multicultural, inclusive, and collaborative environment
Exposure to global pharmaceutical clients and advanced medical technologies
Continuous learning and development opportunities
Travel up to 10% if needed
Company Description
EVERSANA is a global provider of integrated commercialization services for the life sciences industry. With over 7,000 professionals and more than 650 clients worldwide, EVERSANA delivers innovative medical, regulatory, and communication solutions that improve patient outcomes and support drug safety, medical information, and global compliance.
Work Mode
Remote – Open to candidates based in Poland, Ireland, UK, Italy, Portugal, Germany, or Spain with legal eligibility to work in the EU/UK.
Call to Action
Looking to leverage your Spanish and English fluency in a global medical communications role? Apply today to become a Medical Information Specialist at EVERSANA and make a lasting impact on patient safety and healthcare communication.
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