Location: Pune, Maharashtra, India
Employment Type: Full-time
Department: Customer Service
Job Family: Medical & Regulatory Affairs
At EVERSANA, we are proud to be recognized as a Great Place to Work worldwide. Our mission is to create a healthier world, driven by a global team of over 7,000 employees dedicated to delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients, from innovative biotech startups to established pharmaceutical companies, helping bring groundbreaking therapies to market and supporting the patients who depend on them. Together, we make a significant impact every day.
We value diversity in backgrounds and experiences, believing that our people are key to cultivating an inclusive culture. Improving patient lives globally is our priority, and we actively seek team members who are not only skilled but also deeply committed to our mission, our clients, and the patients we serve.
The Medical Information Specialist plays a crucial role in the Medical Information Contact Center (MICC) team, providing timely and scientifically balanced information about pharmaceutical products. This position supports the safe and effective use of these products by responding to unsolicited inquiries from healthcare professionals, patients, caregivers, and payers. Additionally, the role involves post-marketing handling of adverse events and product complaints, requiring clinical knowledge and a customer-centric approach.
Minimum Knowledge, Skills, and Abilities:
Experience:
All information will be kept confidential according to EEO guidelines.
Caution: Please be aware of recent fraudulent job offers misrepresenting EVERSANA. We will never ask for personal information or payment during the recruitment process.
EVERSANA is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. Our employees bring diverse strengths, experiences, and backgrounds, all sharing a passion for improving patient lives and leading innovation in the healthcare industry. Inclusion is everyone's responsibility.
Join us at EVERSANA to help shape the future of healthcare!
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