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Medical Information Assistant

0-2 years
Not Disclosed
10 July 28, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Medical Information Assistant – Join ProPharma’s Healthcare Team in India

ProPharma is seeking a detail-oriented Medical Information Assistant to support its Medical Information (MI) Enquiry Handling teams in India. This full-time role is ideal for professionals who thrive in administrative, compliance, and customer-service tasks within the pharmaceutical industry. Contribute to improving global patient outcomes while working with a leader in drug safety, regulatory affairs, and pharmacovigilance.


Key Responsibilities:

  • Provide administrative support to Medical Information teams and senior management

  • Handle incoming calls professionally and transfer appropriately

  • Occasionally cover reception duties, including visitor greetings and registration

  • Assist with filing, mail handling, postage, archiving, and stationery inventory

  • Ensure compliance with SOPs and Working Instructions

  • Maintain confidentiality of client, employee, and company data

  • Perform assigned duties across at least three task areas effectively

  • Adhere to quality assurance and data privacy standards

  • Follow health and safety protocols

  • Perform additional duties as assigned


Required Skills & Qualifications:

  • Team-oriented and professional work ethic

  • Strong verbal and written communication skills

  • High attention to detail and task accuracy

  • Proficient in Microsoft Office tools

  • Strong organizational and time management abilities

  • Ability to follow established processes and SOPs

  • Professional telephone etiquette

  • Familiarity with administrative or healthcare-related environments preferred


Perks & Benefits:

  • Inclusive and diverse work culture

  • Opportunity to work with global pharmaceutical leaders

  • Collaborative and growth-oriented environment

  • Commitment to employee wellbeing and safety

  • Professional development opportunities


About the Company:

ProPharma is a global leader in regulatory sciences, clinical research, pharmacovigilance, and medical information services. With over 20 years of experience, ProPharma empowers biotech, med device, and pharmaceutical organizations to accelerate drug development and ensure patient safety across the full product lifecycle.


Work Mode: On-site – India


Call-to-Action:

If you're organized, detail-focused, and eager to support medical information teams within a dynamic pharma setting, apply now to join ProPharma and make a real-world impact in patient care.