Medical Engagement Associate

0-3 years

Not Disclosed

Bangalore

10 June 27, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Medical Engagement Associate

Date: June 20, 2024
Location: Bangalore, KA, IN

We are a technology-led healthcare solutions provider, driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious, and nimble. At Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out Indegene Careers.

Looking to jump-start your career?

We understand how important the first few years of your career are, as they create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also be mentored by some of the most brilliant minds in the industry. We offer a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future-ready, and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Medical Engagement Associate

Responsibilities:

Handle inbound and outbound calls from patients, resolving their queries using client-defined FAQs and responses.
Maintain and validate data hygiene.
Report adverse events (AEs) and market complaints as per standard operating procedures, capturing details in predefined templates and timelines.
Coordinate with internal stakeholders to ensure seamless operations. Attend review meetings with internal leads at regular intervals.
Adhere strictly to quality standards for various deliverables as decided by the business unit or client.
Participate in assigned training programs relevant to the job and complete client-specific training, if applicable.
Build mastery in the assigned therapy area through self-learning and formal training.
Volunteer in training programs to develop skills in areas relevant to the job in addition to areas of interest.
Participate in and contribute to various continuous improvement initiatives or company-driven initiatives.
Maintain high-quality standards for all deliverables as decided by the business unit or client.

About You:

Desired Profile:

Life science background with product knowledge and MICC experience.

Must Have:

Excellent communication skills
Domain knowledge
Pharmacovigilance knowledge
Basic Excel skills
Strong documentation skills

Equal Opportunity:

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit, and qualifications.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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Medical Engagement Associate

Job Description

Job Title: Medical Engagement Associate

Medical Engagement Associate

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