Manager, Site Payments - Fsp

2+ years

Not Disclosed

Remote

10 Oct. 30, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Manager, Site Payments
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office

Job Description:

At Thermo Fisher Scientific, you'll find meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life—enabling our customers to make the world healthier, cleaner, and safer. We equip our teams with the resources needed to achieve individual career goals while advancing science through research, development, and the delivery of life-changing therapies. With clinical trials conducted in over 100 countries and ongoing development of innovative frameworks for clinical research, your commitment to quality and accuracy will enhance health outcomes for communities worldwide.

Summarized Purpose:
As part of the Functional Service Partnerships (FSP) Site Payments team, you will manage the complex process of Investigator Payments, a vital function within the FSP Business Unit (BU). Joining our diverse and dynamic team of professionals, you will support key projects and gain insight into payment processes within the clinical trial business.

Discover Impactful Work:

As the Manager of Site Payments, you will lead site payments staff to ensure all project deliverables meet customer expectations and contract specifications. You will manage risks, create site payment processes, and serve as the primary liaison with Sponsors to support FSP BU business development.

A Day in the Life:

Line manage functional site payment teams to ensure best-in-class delivery of payments to investigators.
Build and expand teams, potentially managing international teams and representing the company at job fairs.
Oversee project delivery to ensure individual project targets are met while maintaining high-quality standards.
Provide effective risk management to ensure business continuity.
Review and approve time records, expense reports, and leave requests.
Manage goal setting, coaching, mentoring, performance management, and employee development.
Assist senior leadership with report analysis, metrics, and the development of improvements.
Participate in Bid defense meetings and prepare RFI/RFPs, including budget building to support FSP business development.
Develop departmental policies, procedures, and training materials as needed.
Provide QC and approval of site setups, payments, milestones, budget entries, and issue resolutions.

Keys to Success:

Education:

Master’s degree, preferably in Finance.

Experience:

10+ years of experience in the clinical trial industry with leadership responsibilities.
Comprehensive knowledge of the Clinical Site Payment Process.
Experience in FSP business and participation in the RFP/Bid defense process is advantageous.
Familiarity with Site Payments Platforms, EDC systems, and advanced Excel.

Knowledge, Skills, and Abilities:

Strong written and verbal communication skills, including excellent English.
Customer-focused communication style with problem-solving and teamwork capabilities.
Solid organizational skills with attention to detail, negotiation, and presentation skills.
Proven leadership abilities, including effective mentoring and conflict resolution skills.
Ability to handle multiple time-sensitive tasks efficiently and adapt to changing business needs.
Skilled at analyzing project-specific data and producing accurate forecasts.
Proficient in learning new software quickly; advanced MS Excel and experience with Site Payment platforms.
Understanding of ICH Good Clinical Practices and applicable regulatory and tax regulations.

Why Join Us?
At Thermo Fisher Scientific, we hire the best, develop ourselves and each other, and recognize the power of being one team. You will benefit from an award-winning learning and development program, ensuring you reach your potential.

What We Offer:
We provide a competitive salary and an extensive benefits package focused on employee health and well-being. Our flexible working culture values work-life balance, fostering a collaborative environment where colleagues share expertise and have fun together.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Join over 100,000 colleagues who share our values—Integrity, Intensity, Innovation, and Involvement—working together to accelerate research and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

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Manager, Site Payments - Fsp

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