Job Title: Manager, Clinical Systems
Job ID: 2025-120368
Location: Bangalore, India
Department: ICON Strategic Solutions – Biometrics Portfolio
Hiring Manager: Venkatesan Deenadayalan
🔗 Apply Now via ICON Careers
About ICON plc
ICON plc is a world-leading healthcare intelligence and clinical research organization. We pride ourselves on fostering an inclusive environment that drives innovation and excellence. Join us as we shape the future of clinical development through technology, data, and science.
Role Summary
As the Manager, Clinical Systems, you will lead a global team responsible for overseeing clinical systems operations, ensuring compliance, driving process improvements, and supporting study delivery. This role plays a key part in enhancing clinical systems efficiency, fostering talent development, and delivering high-quality work across projects.
Key Responsibilities
Team & People Management
Supervise Clinical Systems team activities including:
Time-sheet tracking
Training compliance (e.g., iLearn, sponsor-specific modules)
Leave management
Mentor and develop team members by providing technical and leadership guidance.
Conduct performance appraisals and create individual development plans.
Support recruitment efforts and resource forecasting based on project needs.
Operational & Project Oversight
Ensure all work aligns with GCP, ICH guidelines, and applicable regulatory standards.
Liaise effectively with project/study teams, ensuring timely communication and issue escalation.
Drive resource allocation, workload balancing, and monitor adherence to timelines and budgets.
Lead Clinical Systems representation in:
Sponsor meetings
Audits
Cross-functional reviews
Strategic & Technical Leadership
Champion continuous improvement initiatives within Clinical Systems.
Identify and proactively address process inefficiencies and technical gaps.
Drive innovation through new tools, automation, and analytics integration.
Represent ICON at industry conferences and external engagements (preferred).
Required Qualifications & Skills
Education
Bachelor’s or Master’s degree in Life Sciences or related discipline.
Experience
Minimum of 13+ years of experience in Clinical Systems, Clinical Analytics, or related domains.
Proven leadership experience managing cross-functional, internal, and client-facing teams in a matrix organization.
Technical Expertise
Hands-on experience with one or more clinical systems:
Medidata Rave
Central Designer
Veeva Vault CDMS
Elluminate
Exposure to:
Data visualization tools
Python and data analytics platforms
SDTM and SAS (preferred)
Strong understanding of regulatory frameworks (GCP, ICH, FDA, etc.)
Demonstrated passion for continuous learning and technology innovation
What ICON Offers You
ICON is committed to providing a rewarding and flexible work environment. In addition to a competitive salary, we offer a broad range of benefits designed to support your well-being and work-life balance.
Benefits Highlights
Annual leave entitlements
A variety of health insurance plans tailored to you and your family
Retirement planning options to support your financial future
TELUS Health – Global Employee Assistance Programme (24/7 mental health and wellness support)
Life assurance
Flexible benefits (based on country), such as:
Childcare vouchers
Cycle-to-work schemes
Discounted gym memberships
Subsidised travel
Health assessments
🔗 Explore ICON Global Benefits
Diversity, Equity & Inclusion
At ICON, inclusion and belonging are essential to our culture. We are an equal opportunity employer committed to maintaining a workplace free from discrimination and harassment. All applicants will be considered without regard to race, religion, sex, orientation, identity, nationality, disability, or veteran status.
🔗 Request Reasonable Accommodation
Not Sure You Meet All the Requirements?
We encourage you to apply anyway. You might be exactly the candidate we’re looking for – whether for this role or another exciting opportunity at ICON.
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