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Functional Quality Specialist Ii

Fortrea
3+ years
₹10–15 LPA
Mumbai, Navi Mumbai, Pune, India
15 July 7, 2026
Job Description
Job Type: Full Time, Hybrid, Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICH guidelines, ICSR Case Processing, Labelling Assessment, MedDRA Coding, mRS and EQ-5D-5L, Triage of ICSRs, WHO DD Coding

Functional Quality Specialist II

Location: Bangalore / Remote (as applicable)
Department: Clinical
Employment Type: Full-Time

Experience: Minimum 3+ years of experience in Pharmacovigilance, Safety Writing, or Quality Review within the pharmaceutical, biotechnology, or CRO industry, including at least 1 year of quality/peer review experience.
Salary Package: ₹10–15 LPA (Approx., based on current market standards; final compensation depends on candidate experience, domain expertise, and skills.)


Role Overview

The Functional Quality Specialist II is responsible for ensuring quality and compliance across pharmacovigilance and safety operations by performing quality reviews, supporting regulatory submissions, driving process improvements, and maintaining compliance with global regulatory requirements and company quality standards.


Key Responsibilities

Quality Management

  • Perform quality reviews for assigned projects and ensure compliance with quality standards.

  • Compile quality metrics and identify trends to support continuous improvement.

  • Prepare initial drafts of Corrective and Preventive Action (CAPA) reports.

  • Track assigned CAPAs and ensure timely closure with appropriate documentation.

  • Draft sections of Quality Management Plans for assigned projects.

Pharmacovigilance & Safety Review

  • Review safety cases and regulatory documents, including:

    • Annual Reports (IND and others)

    • PSURs

    • PADERs

    • Clinical Study Reports

    • Core Data Sheets

    • USPI

    • Summary of Product Characteristics (SPC)

    • Medication Guides

  • Review expedited adverse event reports, product quality complaints, and medical information cases.

  • Ensure submissions are completed within agreed timelines and regulatory requirements.

  • Execute and review drug safety data management activities, including case follow-up and documentation review.

Regulatory Compliance

  • Ensure compliance with Global Pharmacovigilance (GPV), FDA, EU, and other applicable regulatory guidelines.

  • Support regulatory inspections and client audits.

  • Coordinate with project teams during client regulatory inspections.

  • Assist in resolving quality findings from client reviews and audits.

Process Improvement

  • Analyze quality data and recommend process improvements.

  • Lead or contribute to quality improvement initiatives and best practice sharing.

  • Participate in process reviews and develop standardized quality processes.

  • Promote consistent, efficient, and compliant operational practices.

Training & Team Support

  • Develop and maintain training schedules and training materials.

  • Support onboarding and continuous training for team members.

  • Guide Safety Associates in handling voice calls and safety-related activities.

  • Participate in quality discussion forums and mentor team members when required.

Operational Support

  • Respond to and review medical information queries, product quality complaints, and general inquiries received via phone, email, or fax.

  • Perform ongoing quality control of operational processes.

  • Track quality metrics and reconcile data from multiple sources.

  • Perform additional responsibilities assigned by management.


Educational Qualification

  • Bachelor's, Master's, or PhD in Medicine, Alternative Medicine, Medical Sciences, Pharmaceutical Sciences, Nursing, Life Sciences, or a related field.

  • Equivalent relevant experience may be considered.


Required Experience

  • Minimum 3 years of experience in the Pharmaceutical, Biotechnology, or CRO industry.

  • Experience in Pharmacovigilance, Safety Writing, or Drug Safety Operations.

  • Minimum 1 year of experience in Quality Review or Peer Review.

  • Strong understanding of case processing, medical assessment, and quality assurance.

  • Knowledge of Global Pharmacovigilance (GPV), FDA, and EU regulatory guidelines.

  • Awareness of Lean methodologies and continuous improvement practices.


Technical Skills

  • Strong knowledge of Pharmacovigilance and Drug Safety processes.

  • Experience reviewing regulatory submissions and safety documentation.

  • Proficiency in Microsoft Office Suite.

  • Ability to generate quality metrics and perform trend analysis.

  • Experience with CAPA management and quality documentation.


Key Competencies

  • Strong analytical and problem-solving skills.

  • Excellent attention to detail and quality focus.

  • Effective written and verbal communication skills.

  • Strong organizational and time management abilities.

  • Ability to manage multiple priorities and meet deadlines.

  • Excellent stakeholder and client management skills.

  • Ability to mentor and support junior team members.

  • Continuous improvement mindset with strong process orientation.

  • Ability to work independently and collaboratively in cross-functional teams.


Travel Requirement

  • Travel: Up to 10%, including occasional overnight travel based on project and business requirements.