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It Technician Level 1

1+ years
Not Disclosed
10 Jan. 30, 2025
Job Description
Job Type: Full Time Education: B.E./BCS/B.Sc/M.Sc Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

πŸš€ Now Hiring: IT Technician Level 1 (Montréal, Canada) πŸš€

πŸ’Ό Position: IT Technician Level 1
🏒 Industry: Corporate - Information Technology
πŸ“ Location: Montréal, Canada
⏳ Job Type: Full-time

πŸ”Ž Job Overview

The IT Technician Level 1 will be responsible for providing first-line support for IT-related requests and preparing IT assets in line with internal standards. This role includes managing local and remote support, ensuring the smooth operation of IT systems, and maintaining technical documentation.

πŸ”‘ Key Responsibilities

1. IT Support

  • Provide Level 1 support to employees, both locally and remotely
  • Handle IT requests and distribute them accordingly
  • Install computers and necessary software components

2. Account & Equipment Management

  • Maintain Active Directory (AD) accounts, mailboxes, and software accounts
  • Manage the inventory of computer equipment

3. Documentation

  • Write and maintain technical documentation for processes and systems

4. Miscellaneous

  • Perform all other related IT tasks as required

πŸ“Œ Requirements

πŸŽ“ Education:

  • DE/AEC, collegial degree in computer science or a related field (equivalent experience also considered)

πŸ›  Experience:

  • At least one year of experience in a similar IT support role

πŸ’» Skills:

  • Knowledge of Windows 10 and Microsoft Office 365
  • Attention to detail, strong organizational and planning skills
  • Ability to work autonomously, researching solutions independently
  • Excellent user/customer service orientation

🎯 Perks & Benefits

✨ Flexible work schedule
✨ Permanent full-time position
✨ Complete benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
✨ Offices near public transportation (Sherbrooke or Saint-Laurent metro stations)
✨ Possibility of working from home (in line with company policies and public health directives)
✨ Ongoing learning and development opportunities

πŸ“Œ Company: Innovaderm (Specialized in Dermatology CRO Research)
πŸ“Œ Legal Requirement: Applicants must be legally eligible to work in Canada

πŸ“© Apply Now!