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It Engineer

2+ years
Not Disclosed
10 Nov. 15, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Join Baxter: Saving and Sustaining Lives

At Baxter, every role is mission-driven, improving outcomes for millions of patients globally. For over 85 years, we’ve delivered transformative medical innovations found in hospitals, clinics, and homes worldwide. Together, we create a purpose-driven, collaborative environment where employees thrive.

Step into a role where you can make a difference. Join us to advance healthcare innovations and fulfill our mission to save and sustain lives.


IT Engineer – Global Service Delivery

Baxter seeks an IT Engineer to join our Global Service Delivery team, focusing on the installation, configuration, and delivery of the Baxter ICNet product suite and the integration of other Baxter solutions worldwide.

This position is critical to ensuring smooth deployments, resolving server and software-related issues, and proactively maintaining customer connectivity infrastructure. Based in Gloucester, occasional travel for meetings will be required.


Key Responsibilities:

  • Software Deployment & Support:

    • Install and configure Baxter software applications.
    • Set up customer servers and establish VPN connections.
    • Perform upgrades and support for ICNet software products, Rhapsody Integration Engine, SQL Server, and MySQL.
    • Provide 24/7 on-call support via a rota.
  • Infrastructure Management:

    • Oversee network monitoring infrastructure and customer connectivity solutions.
    • Manage firewalls, including N3 and site-to-site setups.
    • Handle Virtual Machine Management (Hyper-V and VMWare).
  • Server Operations:

    • Troubleshoot server-related incidents, including performance issues and connectivity challenges.
    • Optimize SQL Server and MySQL performance.
    • Configure SMTP and SMS services, and manage database backups.
    • Migrate Baxter software between servers.

What We’re Looking For:

  • Technical Expertise:

    • Hands-on experience with Juniper (or equivalent) firewalls.
    • Proficiency in MySQL and/or MS SQL Server management.
    • Familiarity with Microsoft-based server and desktop OS, IIS, Apache, and VPN/firewall management.
    • Some Linux experience (Red Hat preferred); containerization knowledge is a bonus.
  • Certifications & Frameworks:

    • MCSE certification or equivalent experience.
    • Knowledge of ITIL frameworks.
  • Skills:

    • Strong understanding of hardware, networks, and database optimization.
    • Experience with virtual machine deployment and management.

What We Offer:

  • Competitive total compensation package.
  • Opportunities for professional growth and development.
  • A commitment to work-life balance.
  • An inclusive and diverse workforce.

Reasonable Accommodations
Baxter is dedicated to providing reasonable accommodations for individuals with disabilities during the application, interview, and employment process. If you require assistance, please click here.

Recruitment Fraud Notice
Beware of employment scams. Baxter does not ask for personal or financial information during the hiring process. Learn how to protect yourself by reviewing our Recruitment Fraud Notice.