Medical Information And Adverse Event Intake Specialist With Danish Language

Iqvia

2+ years

Not Disclosed

Remote, USA

10 Dec. 10, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Medical Information and Adverse Event Intake Specialist (Danish & English)
IQVIA – Patient Safety Operations

About IQVIA
IQVIA's Safety Operations team plays a vital role in the design, development, and execution of comprehensive safety solutions for pharmaceutical companies and their post-market products globally. We are proud to be an international, diverse team with safety hubs in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. Our team members are supported by a nurturing management team, collaborative colleagues, and a clear career ladder offering ample growth and development opportunities.

Position Overview
As a Medical Information and Adverse Event Intake Specialist at IQVIA, you will be at the forefront of Patient Safety, directly engaging with healthcare professionals (HCPs) and patients—who are the heart of our mission. This highly visible and essential role supports our core goal of patient safety by providing medical information and processing adverse event reports. This position offers flexibility, allowing you to work Home-Based, Hybrid, or Office-Based—the choice is yours.

Key Responsibilities

Provide phone support to healthcare professionals and consumers, addressing adverse events, product quality complaints, medical inquiries, and other related concerns (excluding commercial sales support).
Process lifecycle safety operational data, including data entry for tracking and safety databases, coding medical terminology, generating queries, performing quality control, and ensuring timely case closures.
Receive and document incoming safety data from investigative sites and other sources.
Collaborate with the Lifecycle safety team, providing training and mentorship to less experienced members.
Offer regular feedback on project metrics and challenges to the operations team manager and Customer Delivery Manager (CDM).
Proactively identify issues, suggest solutions, and provide technical support, reports, and metrics to Project Managers.
Participate in training sessions, working groups for new initiatives, and the identification and implementation of process efficiencies.

Minimum Requirements

Bachelor’s degree in a Life Science or a related field.
Excellent written and verbal communication skills in both English (C1) and Danish (C2/native). Knowledge of Norwegian is a plus.
Experience in Lifecycle safety (Pharmacovigilance, Medical Information, Safety Publishing, Risk Management, etc.) is an asset.
Exceptional attention to detail and accuracy, maintaining high-quality standards.
Ability to work on multiple projects simultaneously, prioritize tasks, and manage competing demands.
Strong organizational and time management skills.

Why IQVIA?
At IQVIA, we prioritize diversity, inclusion, and belonging, empowering our mission to accelerate healthcare innovation. By embracing diverse perspectives and fostering an inclusive environment, we create opportunities for our employees to deliver superior outcomes. When we bring our authentic selves to work, we accomplish extraordinary things.

Please Note: This position is not available for UK visa sponsorship.

About IQVIA
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We are committed to improving patient outcomes and advancing population health worldwide. Learn more at IQVIA Careers.

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Medical Information And Adverse Event Intake Specialist With Danish Language

Job Description

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