Field Application Scientist

2+ years

Not Disclosed

Ahmedabad

10 June 28, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Responsibilities:

Coordination and Installation:

Coordinate new installations, including facility inspections, instrument validation, and customer training.

Troubleshooting:

Troubleshoot issues related to:
- User’s technical skills
- Biochemistry/assay design
- Experimental design
- Software
- Instruments

Customer Relations:

Develop and maintain positive relationships with customers in the assigned territory.
Help maintain and increase product usage.
Support sales efforts through technical presentations and demonstrations.

Feedback and Development:

Act as a key contributor of customer feedback to marketing and product development teams.
Develop and improve key company processes that support our mission of building a world-class customer support organization.

Additional Tasks:

All listed tasks and responsibilities are deemed essential functions of this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Preferred Experience:

At least 2 years of biotech experience.
Prior field experience supporting customers using sequencing or array technologies.
Demonstrated experience with next-generation or high-throughput sequencing sample prep technologies and protocols.
Demonstrated understanding of commonly-used sequencing data analysis software applications.
Demonstrated bioinformatics expertise and experience with handling and analyzing next-generation sequencing or array data is a huge plus.

Skills and Abilities:

Outstanding problem-solving skills.
Excellent communication skills in English.
Good interpersonal skills.
Must be willing to travel up to 50% of the time.

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Field Application Scientist

Job Description

Responsibilities:

Coordination and Installation:

Troubleshooting:

Customer Relations:

Feedback and Development:

Additional Tasks:

Preferred Experience:

Skills and Abilities:

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