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Associate Project Manager – Managed Access Programs

2+ years
Not Disclosed
10 Nov. 7, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Associate Project Manager – Managed Access Programs (MAP)

Location: Hyderabad, India
Job Type: Full-Time, Permanent


About Us

Sanofi Hyderabad Hub is a strategic internal resource organization based in India, centralizing key processes and activities to support Sanofi’s global functions, including Specialty Care, Vaccines, General Medicines, CHC, CMO, R&D, and Data & Digital. Our hub is committed to driving operational efficiency, supporting Sanofi's Medical, HEVA, and Commercial teams with effective project delivery and tactical execution.

We are currently seeking an Associate Project Manager – Managed Access Programs (MAP) to join our team. In this role, you will manage and track MAP requests, ensuring compliance, quality, and timely delivery of services. You will collaborate with global and local teams to provide effective solutions, ensuring physicians receive timely responses to their access requests.


Main Responsibilities

As the Associate Project Manager – MAP, you will be responsible for overseeing the end-to-end process of Managed Access Program requests. Key responsibilities include:

Request Management & Process Oversight

  • Track and Process MAP Requests: Receive, manage, and process MAP requests from the Sanofi and affiliate portals. Ensure the timely review and decision communication to requesting physicians in line with agreed timelines and quality standards.
  • Documentation Management: Store and organize all documentation related to MAP requests, ensuring it is audit-ready. Upload relevant materials to the SharePoint site and manage the flow of documents throughout the process.
  • Query Resolution: Address internal queries related to MAP requests from HCPs, local medical teams, and other stakeholders, providing timely and accurate responses.
  • Audit & Compliance Support: Assist in internal audits of the MAP process and support documentation management for audit readiness.

Stakeholder & Communication

  • Global & Local Coordination: Serve as the primary point of contact for local and global medical teams, addressing process inquiries and facilitating case submissions.
  • Process & Status Updates: Regularly provide updates on MAP requests, sharing progress reports with global teams and maintaining contact lists for communication purposes.
  • Cross-Functional Collaboration: Collaborate with Medical, Legal, Compliance, and Quality teams to ensure that all documentation meets privacy and regulatory requirements.

Process Optimization & Support

  • Process Improvement: Identify and propose operational efficiencies or best practices for managing MAP requests within the assigned portfolio.
  • System & Process Transitions: Support affiliates and stakeholders through transitions or process changes, ensuring smooth implementation and integration of new systems or workflows.
  • MRPTC Process Support: Support MAP requests through the MRPTC process (when applicable) and ensure proper escalation when required.

Documentation & Compliance

  • Document Management: Ensure MAP documentation, such as decision letters, criteria, application forms, and training manuals, is complete and compliant with Sanofi's policies and global standards.
  • Audit Preparation: Assist in preparing documentation for internal and external audits to ensure adherence to Sanofi's policies and procedures.

About You

To succeed in this role, you will bring a mix of pharmaceutical industry experience, project management skills, and a commitment to operational excellence:

Experience

  • 5+ years of experience in the pharmaceutical industry, with a focus on access management, clinical study management, or project management.
  • Proven experience managing complex processes and documentation workflows in regulated environments.

Skills & Competencies

  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to manage relationships across global and local teams.
  • Strong Organizational & Administrative Skills: Ability to manage multiple tasks, meet deadlines, and maintain a structured approach to complex workflows.
  • Attention to Detail: Demonstrated ability to ensure compliance, quality, and accuracy in managing requests and documentation.

Technical Skills

  • Proficiency in MS Office (Excel, Word, PowerPoint), with advanced organizational and reporting capabilities.
  • Experience with Smartsheet and PowerBI is a plus.
  • Familiarity with SharePoint for document management and storage.

Education

  • Bachelor’s degree in Science or a related field (Higher degree preferred).

Languages

  • Fluent in English (both spoken and written).

Why Sanofi?

At Sanofi, we are united by our mission to drive better health outcomes, deliver innovative treatments, and make a positive impact on society. Joining Sanofi offers you the opportunity to work with an international, inclusive team, pursue continuous career growth, and contribute to meaningful work.

Benefits:

  • Competitive salary and comprehensive benefits package.
  • Access to global career development opportunities.
  • Emphasis on work-life balance with flexible working options.

Join us in our mission to pursue progress and discover extraordinary possibilities.