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    Associate Manager

    Iqvia
    2-4 years
    Not Disclosed
    Mukundapur
    10 July 31, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Overview: Safety Operations Manager

    Location: Kolkata, India
    Company: IQVIA

    As a Safety Operations Manager at IQVIA, you will lead and manage a team responsible for delivering safety services under the guidance of senior management. Your role involves overseeing day-to-day safety operations, supporting both local and global initiatives, and ensuring compliance with industry regulations and company standards. You will collaborate closely with other teams and stakeholders to achieve project deliverables and metrics, focusing on maintaining high-quality service and operational efficiency.

    Key Responsibilities:

    • Implement operational decisions as directed by senior management and contribute to global initiatives, including Change Management and SOP Review Committees.
    • Support employee engagement initiatives and maintain regular communication with direct reports to foster a supportive work environment.
    • Supervise and manage Safety Operations staff, including planning, assigning, and directing work, conducting performance appraisals, and addressing employee relations issues.
    • Collaborate with operations managers to manage project resource assignments, staff training, and career development, addressing issues related to utilization and workload management.
    • Ensure that all safety operations processes meet quality, financial, and productivity targets, adhering to SOPs, GCPs, FDA, and ICH guidelines.
    • Lead change management initiatives and manage people-related issues, ensuring compliance with company practices and processes.
    • Monitor and develop staff training plans, ensuring cross-training on Safety service offerings and identifying training needs in collaboration with the Training team and Safety Management.
    • Encourage continuous improvement in department work processes and procedures, managing project budgets effectively.

    Qualifications:

    • Education: Bachelor's Degree in a scientific or healthcare discipline or related life sciences field.
    • Experience: Up to 6 years of relevant experience, including up to 4 years in pharmacovigilance (PV) and up to 2 years in people management. Experience in Safety service lines and willingness to expand knowledge across Safety service lines.
    • Skills:
      • Advanced staff management, leadership, motivational, and influencing skills.
      • Ability to manage multiple projects, prioritize competing tasks, and mentor and coach team members.
      • Strong presentation, report writing, and customer focus skills.
      • Effective communication and facilitation skills in a matrix service delivery environment.
      • Strong decision-making and problem-solving abilities.
      • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
      • Willingness to operate in shifts and occasional travel may be required.

    Additional Information:

    IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. The company focuses on pushing the boundaries of human and data science to create a healthier world. For more information and to explore career opportunities, visit IQVIA Careers.

    Note: Ensure quality of deliverables according to agreed terms, demonstrate IQVIA core values, and possess the flexibility to adapt to workload fluctuations and negotiate satisfactory solutions for all stakeholders.

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