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    Analyst – Patient Oriented Programs

    Novartis
    2+ years
    Not Disclosed
    Hyderabad
    10 Nov. 6, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Opportunity: Analyst, Patient-Oriented Program (POP) at Novartis

    Location: Hyderabad, India
    Division: Operations | Business Unit: CTS
    Company: Novartis Healthcare Private Limited
    Job Type: Full-time | Employment Type: Regular
    Shift Work: No

    About Novartis: At Novartis, our mission is to reimagine medicine to improve and extend people's lives. We are driven by innovation, and we believe in the power of diverse, passionate teams who collaborate and inspire each other to create breakthroughs that transform the lives of patients worldwide.

    We are currently seeking an Analyst for Patient-Oriented Programs (POP) to join our Hyderabad office. The role will focus on managing patient-oriented programs, ensuring compliance with applicable standards and regulations while coordinating with cross-functional teams for successful execution.

    About the Role:

    As an Analyst in Patient-Oriented Program (POP), you will be responsible for managing the entire end-to-end process of POP. You will ensure compliance with relevant processes, quality standards, and the Doing Business Ethically (DBE) policy, and collaborate closely with internal stakeholders to deliver successful patient programs. Your efforts will play a critical role in ensuring the smooth execution of POPs and meeting organizational objectives.

    Key Responsibilities:

    Program Management:

    • Administer POP processes on behalf of the Business Owner (BO) in line with POP SOPs and DBE policy.
    • Coordinate with all relevant stakeholders (including Procurement, Legal, Patient Safety, Compliance, and Quality Assurance) to create and maintain POP documentation.
    • Ensure timely approvals are obtained for the conduct of POPs.
    • Oversee the External Service Provider (ESP) compliance check before fieldwork initiation.

    Compliance and Monitoring:

    • Enter and maintain program details in the POPsys database throughout the program lifecycle (e.g., First Participant First Contact (FPFC), Last Participant Last Contact (LPLC), Adverse Event Reconciliation (AER), and program closure).
    • Track and ensure timely closure of all activities related to the POP process, and ensure no monitoring gaps before program completion.
    • Maintain documentation for all POP-related activities in the POP repository and monitor quality issues using the QI management tool.
    • Conduct proper root cause analysis and CAPA for any quality issues identified.

    Cross-Functional Collaboration:

    • Liaise with cross-functional teams and provide timely updates on project status.
    • Escalate project-related findings and seek feedback to continuously improve program execution.
    • Ensure effective handovers of activities when transitioning roles or during planned leaves, in coordination with the POP Champion.

    Essential Requirements:

    • 2-5 years’ experience in the pharmaceutical industry, particularly within Clinical, Pharmacovigilance (PV), Medical/Regulatory Affairs, or pharma compliance/commercial frameworks.
    • Strong understanding of local regulatory requirements and applicable pharmaceutical industry policies.
    • Ability to effectively communicate across different organizational levels and interact with global teams.
    • Strong attention to detail and organizational skills, with the ability to manage multiple projects simultaneously.

    Desirable Requirements:

    • Degree in a relevant field (e.g., Business, Life Sciences, etc.).
    • Advanced degree (Master’s or MBA) is highly desirable.
    • Experience working within Patient-Oriented Programs (POP) or related initiatives.

    Why Novartis?

    At Novartis, we value innovation, collaboration, and patient-centricity. By joining us, you'll have the opportunity to work in a dynamic and diverse environment where you can make a tangible impact on patient outcomes.

    Location:

    Hyderabad, India

    Company/Legal Entity:

    Novartis Healthcare Private Limited

    Functional Area:

    Marketing

    Employment Type:

    Full-time, Regular

    Shift Work:

    No

    Accessibility & Accommodation:

    Novartis is committed to providing reasonable accommodations for individuals with disabilities. If you require assistance during the recruitment process or need accommodations to perform essential job functions, please reach out to us at diversityandincl.india@novartis.com.

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