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    Medical Information Coordinator With English And German And French Language, Safety Operations Team

    Iqvia
    0-2 years
    Not Disclosed
    Barcelona
    10 Nov. 6, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Administrative Support Specialist
    Company: IQVIA

    About IQVIA:
    IQVIA is a global leader in clinical research services, healthcare intelligence, and commercial insights. We are committed to accelerating the development and commercialization of innovative medical treatments that improve patient outcomes and population health worldwide. By leveraging intelligent connections, we help our clients achieve success in a constantly evolving healthcare landscape. Join us in advancing healthcare and improving lives globally. Learn more at IQVIA Careers.

    Main Responsibilities:

    As an Administrative Support Specialist at IQVIA, you will play a key role in supporting the operations of clinical projects, working alongside our project teams to ensure smooth and efficient workflows. You will be responsible for a wide range of administrative tasks, from project start-up through to closure, with a focus on data management, team coordination, and document tracking.

    Key Responsibilities Include:

    • Project Administration: Assist with project start-up tasks, including the creation and maintenance of project files and systems access requests.
    • Document Management: Perform administrative duties such as creating labels using investigator lists, maintaining personal safety files, tracking and filing submission dossiers, and distributing listings to clients and operations teams.
    • Tracking and Reporting: Develop and maintain project tracking spreadsheets, including entry specifications, and create appropriate graphics/data visualizations for reporting.
    • Translation Support: Serve as ad-hoc support for the translation requirements of project documents as needed.
    • Case File Management: Create, maintain, and track case folders, manage filing and retrieval, and distribute case folders to the operations team. You will also archive case folders and project files following event closure.
    • Meeting and Coordination Support: Oversee administrative functions, including coordinating team or department meetings, ordering stationery, dispatching documents via courier services, and reserving meeting rooms and IT equipment.
    • Database Support: Perform database searches for the operations team, assist with user testing for database validation, and help ensure the accuracy of data entry.
    • Phone Line and Call Center Support: Set up project phone lines as required, triage calls from the call center, and escalate to senior associates when necessary.
    • Workflow and Quality Control: Assist with project workflow, including database entry, quality control activities, and preparation of Lifecycle Safety data reports and submission dossiers.

    Minimum Required Education and Experience:

    • Education: High School Diploma or equivalent.
    • Language Skills: Excellent written and verbal communication skills in English (min. C1), German (min. C1), and French (min. C1).
    • Technical Skills: Proficient in Microsoft Office, especially Excel, and other web-based applications. Strong ability to manipulate and analyze large datasets using advanced Excel functions, creating dashboards and reports for actionable insights.
    • Communication: Strong verbal and written communication skills with the ability to collaborate with call center agents, customers, and internal teams over the phone and via email.
    • Medical Knowledge: A good working knowledge of medical terminology.
    • Organizational Skills: Strong time management and organizational skills, with the ability to prioritize and manage multiple tasks efficiently.

    Why Join IQVIA?

    At IQVIA, you will be part of a global team that is making a meaningful impact on healthcare worldwide. With over 70,000 employees in more than 100 countries, IQVIA offers a dynamic work environment with opportunities for personal growth and career development.

    If you are passionate about contributing to the future of healthcare through administrative support in clinical research, we encourage you to apply today and become part of our mission to improve patient outcomes globally.

    IQVIA is an Equal Opportunity Employer.
    We embrace diversity and are committed to creating an inclusive environment for all employees.

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